Privacy Policy

Annexo Appliance Repair Privacy Policy

Effective Date: May 5, 2024

1. Introduction
Annexo Appliance Repair (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you schedule or receive appliance repair services.

2. Information We Collect

• Contact Details: name, address, phone number, email

• Service Information: appliance make and model, service history

• Payment Information: processed securely through third-party payment processors

• Usage Data: website visits and technical details (e.g., IP address, browser type)

3. How We Use Your Information
We use your data to:

• Schedule and perform repairs

• Process payments and invoices

• Communicate appointment reminders and service updates

• Improve our services and website functionality

4. Information Sharing
We share your information only with trusted service providers who assist with payment processing, website hosting, and analytics. We require these providers to keep your data secure and use it solely for the purposes we specify.

5. Cookies and Tracking
Our website uses cookies to enhance your experience and collect usage data. You may disable cookies in your browser settings, but this may limit site functionality.

6. Data Security and Retention
We implement industry-standard safeguards to protect your information. We retain your data only as long as necessary to provide services and comply with legal requirements.

7. Your Rights
You may request access to, correction of, or deletion of your personal information. To do so, contact us using the details below.

8. Changes to This Policy
We may update this policy periodically. The effective date at the top will indicate the latest revision.

9. Contact Us
For questions or requests regarding your privacy, please reach out:

Annexo Appliance Repair
960 Westgate Way, Wylie, TX 75098

Email: alexj@annexo-appliance.com

Phone: (832) 520-1906